Saving energy and water, waste recycling, the use of environmentally friendly materials and “green architecture”, that until recently attracted the attention of many companies, is no longer enough to guarantee the quality of spaces. Since the arrival of the WELL certification, called the “second wave of sustainability” the focus of buildings and their relationship with the environment has changed to the well-being and health of the people who inhabit them. “If BREEAM and LEED aimed to improve buildings through design engineering, now WELL aims to implement aspects such as air, water, food and light”, CEO and Chairman of the International WELL Building Institute (IWBI) and former founder of the U.S Green Building Council (USGBC), Rick Fedrizzi, explains.
Founded in 2015 by Delos and led by the International WELL Building Institute, WELL is the result of seven years of research from a multi-disciplinary team of scientists, doctors and architects. Compared to the LEED certification, which was a commitment to sustainability through energy efficiency leading to better quality buildings, WELL includes improvements that promote the well-being and create healthy habits in its occupants. Awarded like its predecessor in three levels (Silver, Gold and Platinum), WELL verifies in situ the space built from variables related to health. Originally seven (water, air, food, light, physical exercise, thermal comfort and mind), to which WELL v2 adds another three (sound, materials and community).
“WELL allows to channel well-being, understanding it as a dynamic journey that, with an important social value, progresses towards a balance between the physical and the emotional”, notes the President of Apta Vitae, Giovanni Fabris. For the co-organiser and the Technological Institute of Galicia (TIG), of Wellreference, the event that made WELL known in Europe, “this certification means a valuable tool to work in an environmentally friendly way”.
Taking into account that between 60 and 70% of our health is influenced by the environment and we spend around 90% of our time in closed places where the level of pollution is often greater than outside, it is essential to create healthy work spaces. Environments for people that, as the Head of Sustainability in Innovation and Technology at Homu Welltech, David Lázaro, notes “they democratise health, increase productivity, and attract and retain the best talent”.
For the expert in sustainability and well-being of the real estate consultancy CBRE, Patricia Fuertes, creating a healthy space must be understood as something that goes beyond one-off actions. According to the architect, “WELL offers a global vision of what well-being is, in a society where new generations increasingly demand a greater balance between new healthy habits and their work life”.
WELL turns companies’ commitment to people into a reality, through tangible aspects such as beauty, innovation and culture, and other intangible aspects such as air and light, which are not felt and are the essence of comfort. “For centuries, Vitruvius referred to good architecture with aspects such as health and air quality”, highlights Susana Saiz, Associate Director of Arup. This connection between good architecture and people has decreased over time and is now making a come-back. For the specialist in sustainability, energy efficiency and bioclimatic architecture from Homu Welltech, Gala Fombella, “WELL revives the idea of the building as a space where we feel good”.
From the property management group, GMP, its General Business Manager, Xabier Barrondo, and the Projects Manager, Susana Díaz, refer to architecture as “the setting where people develop their activity, in a social environment where, as well as productivity, happiness plays a key role”. At work, human and environmental sustainability go hand in hand to create direct connections with the outside that allow the integration of nature and architecture. It is a commitment to the well-being and comfort of people, a good example of which is the building Castellana 81 (previously the BBVA Tower or Banco de Bilbao Tower) from the architect Sáenz de Oiza. Renovated and declared a building of Cultural Interest in 2017, LEED Platinum Core & Shell and WELL Building Standard Gold Core & Shell, the building already incorporated sustainable solutions in its original project.
“We are entering a new revival, that places high value on design and not only on functionality. It isn’t about choosing the best and most efficient systems, but also investing in aspects that inspire people and place them at the centre”, states Rick Fedrizzi. To achieve this, projects must be committed in a comprehensive manner, offering sustainable alternatives that replace lifts with stairs, decrease the use of halogens and instead use natural light or introduce healthy diets.
The ideal temperature, lighting control and an appropriate noise level are the aspects that most concerns users, according to the Head of Project Business at Somfy Spain, Albert López. The architects works together with his team in designing and implementing dynamic façades that respond to both the needs of the external environment and to users inhabiting its interior. They are open and transparent spaces where, as Soledat Berbegal from Actiu notes, “furniture is no longer simply an element but now a tool that, with more and more functions, improves the well-being of its users and allows them to socialise, collaborate, work alone or to focus”. For the Brand Reputation Advisor and Director at Actiu, furniture is now an inseparable part of an "active architecture" that moves both physically and emotionally.
Although measuring intangible aspects is sometimes complicated, there are more and more tools to achieve it. “It is not just about designing a good building, but making it work well”, Miguel Fernández highlights, from Cundall, for whom it is essential to monitor productivity and talent retention to demonstrate the profitability of the WELL. This profitability, as the founder of Asla Green Solutions Patrizia Laplana states, goes much further than the company and the buildings, and affects the local areas and cities.
“With some points in common with the BREEAM and LEED certifications, WELL incorporates buildings with a quantitative credibility as it adds an independent external verification”, the Director of Sustainability for Spain of the Engineering company Deerns, Daniel Martín, explains. While the former certifications were designed to reduce the impact of the building on climate change, WELL aims to improve and create a positive impact on the people occupying the buildings. These people are, precisely, those that today represent the greatest percentage (around 90%) of companies' expenditure.
Present especially in work spaces, WELL is already beginning to look to other sectors, such as education and health, where environment plays a key role in the well-being of its users. “In residential architecture, student or elderly accommodation and hotels represent the most sensitive niche to a certification that will still take some time before it reaches private housing”, notes the head of WELL certification at the Technological Institute of Galicia(TIG), Bieito Silva.
This processing is subject to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as ORGANIC LAW 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and its implementing regulations, in the event that said data refers to Spanish citizens.
The Data Controller responsible for processing your personal data is ACTIU BERBEGAL Y FORMAS, S.A. (ACTIU).
Address: Parque Tecnológico Actiu, Autovía CV-80, salida Onil-Castalla, 03420 Castalla (Alicante).
Company Tax Code: A03137874..
Telephone: +34 966 560 700
You can contact the Data Protection Officer for any questions related to the processing of your personal data at: email@example.com
What types of personal data does ACTIU collect?
ACTIU collects the data that is strictly necessary to manage the relationships established with its clients, contacts, suppliers and collaborators. In any case, the data collected will be adequate and not excessive for the purpose for which it is processed, and it will be processed fairly and lawfully, and with due care.
The type of information that we could collect will depend on the type of relationship that ACTIU establishes with each user. In general, the most common categories are the following:
Purposes of personal data processing. Why do we need your personal data?
If we collect your personal data, we may need it for various reasons and depending on ACTIU's activities, including the following:
The personal data that you provide through the forms enabled on the website or any other means of contact will be processed in order to respond to your questions and requests. When necessary, we will send your request internally to the corresponding department for it to be managed correctly.
We will use your data to send you communications of interest if you have subscribed to our newsletter, communication of events, offers or any other type of service provided by ACTIU.
The personal data that you provide when you maintain a relationship as an ACTIU client will be processed for the following purposes: client management, product sales, order processing, compliance with tax and accounting obligations, sending quality surveys and communications of interest. In this regard, this group of data subjects also includes the data that is provided of contact persons at companies that is necessary to maintain the relationship.
Lawfulness: The legal basis for the processing of your data is the existence of a contractual relationship and ACTIU's legitimate interest in sending you communications of interest in relation to its sales prospecting activity to generate new business opportunities and customer loyalty, as well as to improve its services.
The personal data that you provide us with when you maintain collaborative relationships and/or as an ACTIU supplier will be processed for the general management of suppliers (registration of suppliers, management of contracts, orders and payments, etc.), for compliance with tax and accounting obligations, and to maintain a database of contacts for future contracts and/or collaborations.
Legal standing: The legal basis for the processing of your data is the existence of a contractual relationship.
The personal data that you provide us with when you sign up for a contest or event will be processed to manage the event (registrations, participation, voting, giveaways, event logistics, publication of information and images and related activities), and to send information related to the event or communications about future events and activities of interest. Keep in mind that, if you register to participate in an event, ACTIU may share basic information about the participants (name, company and email address) with other participants in the same event for the purposes of communication, exchange of ideas and networking.
Legal standing: The legal basis for the processing of your data is the consent that you give us when you register for the contest or event and ACTIU's legitimate interest in keeping you informed in regards thereto.
ACTIU may invite you to participate in questionnaires and surveys. These questionnaires and surveys will generally be designed in such a way that they can be answered without adding any personal data. If, despite this, you include any personal data in a questionnaire or survey, ACTIU may use it to improve its products and services.
Legal standing: The legal basis for the processing of your data is the consent that you give us when you complete the survey or questionnaire and ACTIU's legitimate interest in improving its products and services.
To access the facilities of the ACTIU GROUP companies, we may request that you identify yourself in the visitor log. The purpose of the processing of your data is to control visitors and manage external personnel who access the buildings.
Legal standing: The legal basis for the processing of your data is ACTIU's legitimate interest in controlling access to its facilities and their security.
ACTIU has closed-circuit video surveillance cameras. The purpose of processing your image is the video surveillance and security of its facilities.
Legal standing: The legal basis for the processing of your data is ACTIU's legitimate interest in protecting the security of our facilities.
The data that you provide us when you apply for a job offer or when you send us a curriculum vitae (CV), will be processed for the following purposes:
Legal standing: The legal basis for the processing of your data is your own consent, which is granted by sending your resume and accepting the privacy conditions
At ACTIU we will process your personal data with strict confidentiality, promising to keep it secret and guaranteeing the duty to protect it, adopting all the necessary measures to prevent its alteration, inappropriate loss, unauthorised processing or access, misuse, access, disclosure or destruction, in accordance with the legal obligations that apply to us as the controllers of your personal data. To protect this personal information, we take reasonable precautions and follow industry best practices.
The data will be kept, in the case of clients or suppliers and their employees, for the duration of the contractual relationship and, subsequently, during the legal terms established by law for the prescription of contractual obligations, as well as for issues related to accounting and tax legislation. In all other cases, the data will be kept based on the conditions established for its collection, for the amount of time that is required to achieve the purpose for which it has been processed or until you withdraw your consent, object to the use of the data or inform us of your wish to erase it from our database.
In the case of images captured by our video surveillance systems, said images will be kept for a maximum period of one month.
In the case of sound, video and other image recordings, they may be kept for educational, informational and/or promotional reasons (internally and externally) for a longer period of time, especially if they have been published on portals, networks or other media. In such case, the personal data will be restricted to that which is strictly necessary for the maintenance of said information.
We may disclose your personal information if we are required to do so by law or if you violate our terms of service.
When your consent is required to communicate your personal data to third parties, in the data collection forms we will inform you of the purpose of the processing, of the data to be communicated as well as the identity or sectors of activity of the possible recipients of your personal data.
Data processing by third parties
We inform you that ACTIU's service providers may have access to your data when necessary for the management of the services provided or contractual relationships established with ACTIU, as well as for the maintenance of its systems (financial entities, data storage, computer support and systems maintenance, and legal, tax or accounting consulting services). Some of these companies could be located outside the European Union, so we will make sure that these providers comply with the guarantee requirements demanded by the applicable regulations on the protection of personal data. If you wish to request information about the providers with access to your data, you can contact us at firstname.lastname@example.org.
In the event that you contact us through one of our forms, either to request information of any kind or to purchase any of our products or services, in order to answer your questions or analyse your needs in a personalised way, we can answer you directly or through the members of our network of distributors or collaborators in your place of residence.
ACTIU undertakes to maintain the confidentiality of the personal data provided, as well as to apply the security measures provided for in Spanish and European regulations, and to require third parties to whom the data is communicated to adopt identical measures.
Location of the information
All personal data related to the organisation and management of events is stored in computer apps and on secure servers, as well as in specific electronic folders accessible only to authorised persons. ACTIU's systems and servers are password protected and require an authorised username and password to access them. The information is stored securely to safeguard the confidentiality and privacy of the data it contains. Paper documents are kept in secure cabinets or files.
Likewise, all persons who handle personal data within ACTIU sign a declaration of confidentiality.
Your rights as a user in relation to the personal data that you have provided us with (commonly known as ARCO-POL rights) are the following:
These rights differ depending on the local data protection laws in each country, state or territory. However, they may include more or fewer of the above rights.
Links to other websites
Our website or any of our social media postings may contain links to websites outside of our company. In these cases, ACTIU is not responsible for the privacy policies or the content of such sites. We recommend carefully reading the privacy conditions of such websites and social networks.
Questions and contact information
For any questions or concerns, you can contact us through any of our available communication channels.
However, to exercise your ARCO-POL rights or to register a complaint, you can contact our DPO at email@example.com, or by postal mail to ACTIU BERBEGAL Y FORMAS, S.A., Parque Tecnologico Actiu, Autovia CV.80 - Salida Onil-Castalla P.O.BOX, 11, 03420 Castalla (Alicante).
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JOB SELECTION PROCESSES
The data will be kept for a maximum period of 2 years from its incorporation into our database or from its last update or modification carried out or requested by the candidate, being subsequently deleted or disabled on our servers to the extent that the security and data management system so allows it. We inform you that you can update or modify your resume in our database at any time by re-entering it or by notifying us in writing.
Data processing by third parties
We inform you that ACTIU's service providers may have access to your data when necessary for the management of the services provided or contractual relationships established with ACTIU, as well as for the maintenance of its systems (data storage, computer support and systems maintenance, legal, tax or accounting consulting services, travel agencies or travel companies). Some of these companies could be located outside the European Union, so we will make sure that these providers comply with the warranty requirements demanded by the applicable regulations on the protection of personal data. If you wish to request information about the providers with access to your data, you can contact us at firstname.lastname@example.org.
We inform you that your refusal to provide the required data or your non-consent to its use in accordance with this policy will prevent us from managing your request.
Date of last update: February 2023